Managed Services
The LLB Group's Managed Services offer clients the ability to control monthly expenditures while receiving top-notch proactive technical services. We offer quarterly or annual support contracts to meet your business needs.
Managed Services provide continuous remote monitoring of servers, workstations, and network hardware (including firewall and routers) and software, with secure connectivity to your environment. This allows us to identify and solve network environment issues, with escalation of priority alerts for server and system wide network outages.
Services included:
- 24/7 network monitoring
- Comprehensive Microsoft® product support
- Network security analysis
- Security log monitoring
- Bandwidth monitoring
- Patch management
- Common network administration duties performed remotely
- Server and workstation maintenance
- Verification of backup systems
- Periodic test of backup data restore procedure
- User support
- Help desk services with ticketing system
- Custom-built reports with real-time data
- Periodic executive reports
Available Add-ons :
- Data Backup and Disaster Recovery
- Application Blocking
- Anti-malware
- Email Anti-Virus, Anti-Spam, and Anti-Phishing Services
- Internet Acceptable Use Policy (IAUP) Monitoring and Reporting
Remote Support
Email LLB
215-654-0800